Annual Quality Account
A Quality Account is a report about the quality of services offered by healthcare providers within and to the NHS. The reports are published annually by each provider, including the independent sector, and are available to the public.
Quality Accounts are an important way for local NHS services to report on quality and show improvements in the services they deliver to local communities and stakeholders.
The quality of the services is measured by looking at patient safety, the effectiveness of treatments patients receive, and patient feedback about the care provided.