Our hospital
Mildmay is a charitable hospital in East London providing specialist inpatient rehabilitation and step-down care for people with complex medical and psychosocial needs.
Mildmay Hospital is an independent charitable hospital working in partnership with the NHS. We provide 24-hour inpatient care and multidisciplinary rehabilitation for adults whose needs are not best met in acute hospital settings or standard community services.
Our patients often present with a combination of physical health conditions, cognitive impairment, mental health needs, and social complexity, including homelessness or substance dependence.
We support recovery, stabilisation, and safe discharge through coordinated clinical and therapeutic care in a single setting.
What We Do
We provide specialist inpatient care in the following areas:
London Detox Pathway
Residential detoxification for adults who are dependent on alcohol or opiates through a coordinated network operated by Change Grow Live (CGL) and operating across the majority of London boroughs.
Working with the NHS
Mildmay operates as a specialist provider, supporting NHS systems by:
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Providing care for patients who no longer require acute beds but still need structured clinical support
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Managing complexity that can delay discharge, including housing and safeguarding issues
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Delivering coordinated multidisciplinary care in a lower-cost setting than acute hospitals
We work closely with referring teams, Integrated Care Systems, and community services to support safe and timely discharge.
Cost-Effective Care
As a charitable hospital, Mildmay provides specialist inpatient care at a lower cost than acute hospital settings, while maintaining high clinical standards.
Our model is designed to offer the right level of care in the right setting, improving outcomes for patients and easing pressure on NHS services by reducing avoidable readmissions and supporting longer‑term stability.
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Integrated Services: ll clinical treatments, therapies and social care are included within the daily bed cost. This avoids multiple separate charges and reduces the need for additional services.
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Specialisation in Care: We focus on rehabilitation, including neurorehabilitation and care for people recovering from complex conditions such as HIV and addiction. This specialist expertise allows us to use resources efficiently and provide highly targeted care.
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Charitable model: Operating as a charity means we have lower administrative overheads than many larger hospitals. Charitable donations and targeted funding help reduce the financial burden on the system and keep bed costs competitive.
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Smaller scale, personalised care: As a smaller, focused hospital, we can streamline our operations and provide more individualised, patient‑centred care, achieving good results at a lower overall cost than many large acute hospitals.
Our Facilities
Our purpose-built hospital in East London is designed to support recovery, dignity, and independence.
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28 single, private ensuite rooms
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On-site therapy spaces, including gym and rehabilitation areas
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Communal and outdoor spaces, including a courtyard garden and conservatory
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24-hour nursing care
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Access to chaplaincy, pastoral and wellbeing support.
How Care is Delivered
Care at Mildmay is delivered through a multidisciplinary team (MDT), bringing together medical, nursing, therapy, and psychosocial support.
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Structured assessment and care planning
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Functional recovery and independence
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Medication adherence and clinical stability
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Addressing housing, safeguarding, and social needs alongside medical care
Care Quality Commission
The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England.
It monitors, inspects and regulates services that provide health and social care, including the category within which Mildmay Mission Hospital sits: 'treatment, care and support provided by hospitals, GPs, dentists, ambulances and mental health services'.
Mildmay's CQC registration number is 1-2151037387.
“Mildmay... is a unique and impressive hospital. Staff provided additional support for patients, beyond clinical care. They had a detailed, holistic understanding about their patients’ lives and needs."
Professor Sir Mike Richards
The Chief Inspector of Hospitals
April 2017
A Charitable Hospital
As a charity, Mildmay works alongside the NHS to provide extra specialist care and support that isn’t always available elsewhere.
Charitable giving funds the added care that helps people feel stronger, calmer and more confident – supporting therapies and whole‑person care, and investing in our staff so they remain skilled and well‑supported, as well as helping to maintain our building and facilities.
Visit our charity's website to make a donation and support Mildmay Hospital.
Our History
Mildmay has served communities in East London since the 19th century, with a long history of caring for people who are often excluded from mainstream services.
In the 1980s, we became one of the UK’s first hospitals dedicated to the care of people with HIV, a role that brought national recognition, including support from Diana, Princess of Wales, and continued public engagement in the years since.
Today, we continue that work through specialist rehabilitation for people with complex health and social needs.
Diana, Princess of Wales, made 17 visits to Mildmay, formally and informally, championing compassionate care for people living with HIV.