What to expect

Mildmay Mission Hospital has 26 inpatient rooms, across two wards. All the rooms are single-occupancy and en-suite, located over two, modern, purpose-built wards.


Our two wards are spread over two floors – William Ward and Catherine Ward – named after our founders William and Catherine Pennefather.


Each ward has a kitchen unit, ward office, treatment room, level access assisted bathroom, and a comfortable day room for the use of patients and their visitors to the ward.


The building also houses our Day Therapy facilities on the ground floor, as well as a small chapel, laundry room, kitchens, dining room, small courtyard garden and a large multi-gym.

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How will I know who everyone is?

It can be confusing knowing who everyone is but all staff are required to wear a photographic identification badge. All staff should also introduce themselves. If they are not wearing a badge you should ask them who they are and if you are still not sure then you can request to speak to the person in charge.

Some of the staff you'll meet:

Nurses and Rehab Assistants


At the start of every shift you can expect the nurse who will be looking after you to introduce themselves. Rehab Assistants work with nurses to provide your care and assistance with day-to-day activities. You can distinguish between the nurses and the rehab assistants by the colour of their uniforms; nurses wear blue tunics, whilst the Rehab Assistants wear lilac tunics.




Doctors


You will have a named consultant who will visit you, but you will also be seen by other doctors in the team. They will discuss your medical condition and treatment with you.




Other members of the care team


A wide range of other clinical staff may be involved in your care and treatment. These include Physio and Occupational Therapists, Speech and Language Therapists, Clinical Psychologists, Dieticians, Social Workers and our Chaplaincy team.




Students


Mildmay offers placement opportunities for a wide range of students, including medical students, student nurses, social work students and students who are working alongside the different therapists.




Volunteers


Like many hospitals, Mildmay utilises groups of volunteers, some of whom are based on the wards and in Day Therapy Services. Our Volunteers are involved in a wide range of different activities and you may well meet with some of them during your stay on the wards.





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Frequently asked questions

Nurses and Rehab Assistants


At the start of every shift you can expect the nurse who will be looking after you to introduce themselves. Rehab Assistants work with nurses to provide your care and assistance with day-to-day activities. You can distinguish between the nurses and the rehab assistants by the colour of their uniforms; nurses wear blue tunics, whilst the Rehab Assistants wear lilac tunics.




Doctors


You will have a named consultant who will visit you, but you will also be seen by other doctors in the team. They will discuss your medical condition and treatment with you.




Other members of the care team


A wide range of other clinical staff may be involved in your care and treatment. These include Physio and Occupational Therapists, Speech and Language Therapists, Clinical Psychologists, Dieticians, Social Workers and our Chaplaincy team.




Students


Mildmay offers placement opportunities for a wide range of students, including medical students, student nurses, social work students and students who are working alongside the different therapists.




Volunteers


Like many hospitals, Mildmay utilises groups of volunteers, some of whom are based on the wards and in Day Therapy Services. Our Volunteers are involved in a wide range of different activities and you may well meet with some of them during your stay on the wards.