Your Patient Experience

We believe it is important to hear patients’ views on the services they have received. You can make your voice heard by filling in the simple patient survey form below.

Giving feedback

Feedback helps us improve the quality of your care. You can give good or bad feedback by telling us about it. For example, you can do this through the form below, or you can speak to a member of staff. 

If you are unhappy, it is worthwhile discussing your concerns early on with a staff member, as they may be able to sort the issue out quickly. Most problems can be dealt with at this stage but, in some cases, you may feel more comfortable speaking to someone not directly involved in your care.

All responses are completely anonymous and confidential

Start here
1. Would you recommend Mildmay to a friend or family member based on your experience?
2. How would you rate the cleanliness of your room?
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3. How would you rate the meals?
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4. How would you rate the care you received?
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5. Did we treat you with dignity and respect?
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6. Did we inform you of who to contact if you are not satisfied with our service? Please rate how we did:
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When you are happy with your answers, click this blue button to submit them.

 

Please note that you can do this only once and you will be returned to the Your hospital visit page.

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Thank you for telling us about the service you have received

The information we gather is key to helping us to make improvements where necessary. Positive feedback helps because it provides a morale boost for our hard-working staff.

Most care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the service you have received, it is important to let us know so we can improve.